Accessibility at Headway

Our commitment

Headway is committed to improving accessibility. It's an important part of our mission to expand access to mental health care, and we are continually working to make our websites and applications more usable for everyone.

We still have work to do

We use the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as a reference standard as we design and build.

Help us improve accessibility

Use the form below to report accessibility barriers on our websites and apps. We review submissions to guide our work, but we can’t respond to each person individually.

This form is for digital accessibility issues only — things like readability, color contrast, visual clarity, or other barriers related to visual, cognitive, or motor needs.

For general billing, insurance, or account questions, visit our contact page.

Report an accessibility barrier

If you're able, please include:

The page or feature where you experienced the issue
What you were trying to do
The device, browser, or assistive technology you were using